How it works

One connected rental journey from application to move-in.

DoorHop connects tenants, agents, and landlords around the same records so every step has a clear owner, clear status, and a useful next action.

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The full journey

Five steps that keep everyone aligned.

Each role has its own portal, but the important records stay connected: tenant profile, property, application, agreement, signing pack, inventory, and handover history.

01

Tenant applies

The tenant creates a DoorHop profile, adds move-in needs, household details, joint tenants, and application information.

02

Agent reviews

The agent sees the applicant, property interest, documents, viewing activity, and next steps from one shared workspace.

03

Landlord tracks

The landlord can follow property activity, agent connections, applications, tenancy progress, and portfolio records.

04

Agreement is signed

DoorHop links the accepted application to the property and creates a secure signing flow for the agreement and tenancy pack.

05

Records stay stored

Inventory, photos, agreements, signing status, and tenancy history stay connected for future reference and future moves.

Tenants

One profile, clearer progress.

Tenants can reuse their details, follow application status, connect joint tenants, respond to viewings, and keep tenancy records in one account.

See tenant page

Agents

One workflow for daily letting work.

Agents can manage enquiries, viewings, property stock, document progress, agreements, signing packs, and landlord relationships.

See agent page

Landlords

One portfolio view with agent support.

Landlords can manage properties, track activity, connect with agents, and keep agreements, inventory, and handover records together.

See landlord page

What stays connected

The rental record follows the work.

  • Tenant profile and joint tenant links
  • Property, room, landlord, and agent records
  • Applications, viewings, offers, and decisions
  • Documents, agreements, signing packs, and inventory
  • Move-in, handover, and future tenancy history

Why it matters

Less confusion between people and portals.

Everyone sees the right next stepTenants, agents, and landlords each have a clear view of what is waiting and who owns the next action.
Less retyping and chasingInformation collected earlier can support later steps, instead of being rebuilt in every form or message.
Better handoversAgreements, inventory, photos, and signing records stay linked to the correct property and tenancy.
Future moves start fasterTenant and property records can be reused, updated, and carried into the next rental process.

Choose your starting point

DoorHop works whether you are applying, letting, or managing.

Start from the role that fits you now. The workflow connects as more people join the process.

Apply to an agency Create agency workspace Create landlord account